PRIVACY POLICY

Basic

This privacy policy is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator miraculix Inc.
The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions. As new technologies and the constant further development of this website may result in changes to this data protection declaration, we recommend that you read through the data protection declaration again at regular intervals.

 

Reach measurement & cookies

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard drive.

Only the internet protocol address is stored – no other personal data. This information, which is stored in the cookies, allows us to automatically recognise you the next time you visit our website, making it easier for you to use.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognised on your next visit, you can also refuse the use of cookies by changing the settings in your browser to “refuse cookies”. You will find the respective procedure in the operating instructions of your respective browser. However, if you refuse the use of cookies, this may restrict the use of some areas of our website.

 

Collection and processing of personal data

The website operator only collects, uses and discloses your personal data if this is permitted by law or if you consent to the collection of such data.

Personal data is any information that can be used to identify you personally and that can be traced back to you – for example, your name, e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online services, we store (without personal reference) your access data to this website. This access data includes, for example, the file you requested or the name of your internet provider. By making the data anonymous, it is not possible to draw conclusions about your person.

 

Handling of contact data

If you contact us as the website operator using the contact options offered, your details will be stored so that we can use them to process and respond to your enquiry. This data will not be passed on to third parties without your consent.

 

Payment

 

Google Analytics

This website uses the “Google Analytics” service due to our legitimate interests in optimising and analysing our online offer, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and shortened there. This shortening eliminates the personal reference of your IP address. The user’s IP address transmitted by the browser is not combined with other data stored by Google.

Under the terms of the data protection agreement that we, as website operators, have concluded with Google Inc., the latter uses the information collected to evaluate website use and website activity and provides services related to internet use.

The data collected by Google on our behalf is used to evaluate the use of our online offer by individual users, e.g. to create reports on website activity in order to improve our online offer.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, you can prevent Google Analytics from collecting data about you within this website by clicking on this link (IMPORTANT: insert opt-out link). By clicking on the above link, you will download an “opt-out cookie”. Your browser must therefore generally allow cookies to be stored for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc:

https://policies.google.com/privacy/partners?hl=de (data collected by Google partners)
https://adssettings.google.de/authenticated (settings about advertisements shown to you)
https://policies.google.com/technologies/ads?hl=de (use of cookies in ads)

 

Newsletter subscription

For sending the newsletter, we use the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed that you want us to activate the newsletter service. We will then send you a notification e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this e-mail. When you subscribe to our newsletter, we store your IP address and the date of subscription. This storage serves solely as evidence in the event that a third party misuses your e-mail address to register you for the newsletter without your knowledge or authorisation. If you do not wish to receive any more newsletters from us at a later date, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent by the service provider Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Information on the data protection provisions of the shipping service provider is available at: https://www.brevo.com/legal/termsofuse/

Cancellation and termination: You can revoke your consent to receive the newsletter at any time and thus cancel your newsletter subscription. After your cancellation, your personal data will be deleted. Your consent to receive the newsletter will expire at the same time. At the end of each newsletter you will find the link to cancel.

Use of your data for advertising purposes

In addition to processing your data to process your purchase from self-diagnostics, we also use your data to communicate with you about your orders, specific products or marketing campaigns and to recommend products or services that may be of interest to you. You can object to the use of your personal data for advertising purposes at any time, either in whole or for individual measures, without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Product recommendations by e-mail As a customer of self-diagnostics, you will regularly receive product recommendations from us by e-mail. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In this way, we want to send you information about products from our range that may be of interest to you based on your most recent purchases from us. In doing so, we strictly comply with the legal requirements. If you no longer wish to receive product recommendations or promotional messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.

 

Individual advertising for you

Information that we receive from you helps us to permanently improve your shopping experience and to make it customer-friendly and individual for you. The information you provide and which is automatically generated is used to design advertising tailored to you and your interests. We use existing information for this purpose, such as confirmations of receipt and reading of e-mails, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage, products you have viewed. We use this information exclusively in pseudonymised form. By analysing and evaluating this information, it is possible for us to improve our websites and our Internet offer, as well as to send you individual advertising. This means advertising that recommends products that might actually interest you. Our aim is to make our advertising more useful and interesting for you. Therefore, the evaluation and analysis of the pseudonymised data collected from you helps us to ensure that we do not send you advertising indiscriminately. Rather, we send you advertising, such as newsletters, product recommendations, by e-mail or letter advertising, which correspond to your areas of interest. In this respect, for example, we also compare which of our advertising e-mails you open in order to avoid sending unnecessary e-mails to you. I agree that self-diagnostics may use the information I provide and other information stored about my customer account, as well as pseudonymised usage data, to present me with personalised advertising and/or special offers and services. If you do not wish to receive personalised advertising, you can object to this at any time, either in whole or for specific measures. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.

 

Social media

Our online presence on Facebook, Instagram, Youtube, LinkedIn

Insofar as you have given your consent to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the data protection notices of the providers linked below. Should you still require assistance in this regard, you can contact us.

Facebook is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.

Instagram is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information on Insights data) can be found here.

YouTube is a service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally sent to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

 

Rights of the user

As a user, you have the right to request information free of charge about what personal data has been stored about you. You also have the right to have incorrect data corrected and to have the processing of your personal data restricted or deleted. If applicable, you can also exercise your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the relevant supervisory authority.

 

Deletion of data

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have a right to have your data deleted. Data stored by us will be deleted if it is no longer required for its intended purpose and there are no legal retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

 

Right of objection

Users of this website may exercise their right to object to the processing of their personal data at any time.

If you wish to have your personal data corrected, blocked, deleted or informed about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to withdraw your consent, please contact the following e-mail address: info(at)miraculix-lab.com

 

 

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